Risk Handling Analysis of Delay Inward Manifest Submission on Fine Regulation

Abstract

In sending export and import goods, an inward manifest transfer process is required to submit data to customs. Problems arise when submitting manifest data to customs, partly because the originating party still needs to update the data in the System. In addition, application systems that experience errors because the server is damaged or disconnected prevent the Manifest from being sent online and must be submitted offline, which causes delays in submitting the Manifest to the site. The research aims to mitigate risks regarding delays in submitting the Inward Manifest and how to handle existing risks. This research uses risk management analysis by identifying, measuring, and mapping risks and then explaining how to handle risks as much as possible. In determining the risks found, 17 were grouped into four operational risk classifications. Data processing is carried out by measuring and mapping risks using probability scale techniques and the impact on risk. The results obtained were four risk priorities at the highest, nine at the middle, and four at the lowest. Carrying out risk management through a mitigation process by reducing the probability and impact of risks can prevent delivery delays, which result in fines.