The Influential Factors of the Feeder Service Development in Malaysia towards Its Sustainability

Abstract

Feeder service is important for transporting goods from hub to spoke or vice versa in Malaysia. It is due to the draft restriction at most of the access channel and berth in the Intra-Asia ports. The lack of research information on the feeder development in Malaysia has generated the idea to fulfil the research gap on accomplishing the objective of identifying and ranking the development factors of the Malaysian feeder service. The factors are classified, compressed and calculated in the division of criteria safety, technology, economy, and environment by using the Arithmetic Mean (AM) and Analytic Hierarchy Process (AHP) method. The results of this study contribute to the rank establishment of influential factors in determining the development of feeder service in Malaysia. Based on the result, the service sub-criteria is the most influential factor on the feeder service development in Malaysia. The result of this research also can be used by researchers and maritime players to focus on strengthening the imperative factors and overcome the vulnerability of the feeder service sector. Therefore, the industrial players could utilize the analysed data for effective measures to develop strategic plans for the future growth of the feeder service in Malaysia.