Examining the Connection Between Mandatory Technology Usage and Technology Withdrawal in The Maritime Industry

Abstract

This article attempts to examine the connection between mandatory technology use and technology withdrawal in the Maritime Industry. Compatibility, locatability, system reliability, and authority to access information are predictors of mandatory usage, according to Structural Equation Modelling (SEM) results based on a survey of 357 respondents. Similarly, requiring managers to use technology impacts their performance, as does the goal of not using technology. Finally, managerial performance is a predictor of technological withdrawal. This study is likely the first study to examine the indirect effect of technology withdrawal intention on technology withdrawal. It is now apparent how the Malaysian marine industry can better prepare for future technology investment and adoption.

Keywords: Mandatory usage, Technology withdrawal, Maritime Industry.