Maritime Related Services: Experiences of stake holders

Abstract

This study is qualitative research, employed a single case study research in exploring experiences of the stakeholders in Danao City Port, Cebu. A descriptive case study was utilized where an in-depth interview with the informants was conducted. Out of the responses, significant statements were extracted and given core meanings in order to come up with emergent themes. There were twenty (20) stakeholders involved. Eight (8) of them were trucking drivers from different trucks operators/rolling companies in the Philippines. Two (2) of them are business operators traveling at least three times a week to and from Camotes island via Danao City port. Ten (10) personnel were composed of a group as a family-owned small business enterprise that used to travel bound for Camotes via Danao City Port.

After thorough validation and formulation of significant statements based on informants' experiences, the researcher came up with two (2) overarching themes. The two (2) overarching emergent themes comprising of two (2) positive and one (1) negative emergent themes. The positive themes are: 1) Comfortable and Safe Seaport in the Lens of the Passengers and 2) Efficient Roll-On and Roll-Off Services: A Bridge of Economic Activity. Meanwhile, the negative theme is Long Queue of Cargo Trucks: An obstruction Along the National Road.

Furthermore, on the recommendations for the improvement of maritime related services had there themes: On Expanding the Port Area: A Means to Prevent Road Obstruction, and On Convincing More Shipping Lines to Ply Larger Ships: A Means for Economic Growth. These themes holistically describe the stakeholders’ experiences of the maritime related services at Danao City port.