Enhancing Port Efficiency: A Case Study at Mangole Timber Producers' Terminal in North Maluku, Indonesia

Abstract

This paper investigates the operational efficiency of the MV Green Raccoon V. 028 during its inaugural service at the Mangole Timber Producers' Special Self-Interest Terminal (TUKS) in North Maluku, Indonesia. The study employs a qualitative case study approach to analyze the planning, execution, and evaluation of the vessel's loading and unloading activities. The research highlights the challenges and successes of the operation, mainly focusing on the impact of natural factors such as heavy rain, which contributed to significant idle time. Despite these challenges, the operation exceeded its efficiency targets, achieving a loading capacity of 9501 tons in less than the planned five days. The paper concludes with recommendations for improving operational strategies to reduce idle time further and enhance overall terminal efficiency.